We are Rentouch GmbH (referred to below as “Rentouch” or “we” or “us”, a global software company offering a hosted software-as-a-service enterprise alignment and collaboration software (“piplanning.io”) that is accessible via the internet.
For the purposes of the EU’s General Data Protection Regulation (GDPR), Rentouch GmbH is the Data Controller of the Personal Data that we collect from you. Our registered address is Rentouch GmbH, Schönenbergstrasse 68, 8820 Wädenswil, Zürich, Switzerland.
If you have any questions about this policy, you can contact our Data Protection & PrivacyOfficer at: privacy@rentouch.ch
This Privacy Policy applies to the Rentouch products, our website at piplanning.io (the“Website”) and other interactions (e.g. customer service inquiries, user conferences, etc.)that you may have with us (together with any related software, tools and services provided in connection with Rentouch products, collectively, the “Services”).
This Privacy Policy does not apply to any third-party applications or software made available through or integrated with the Rentouch products or otherwise made available as part of theServices (‘Third-Party Services’), or any other third-party products, services or businesses.In addition, your access to and use of the Services is governed by separate terms and conditions (the ‘Master Subscription Agreement / MSA‘), and the organization (for example your employer) that entered into the Master Subscription Agreement (the‘Customer’) controls its use of the Services and any associated Customer Personal Data, as defined in the ‘Data Processing Agreement / DPA’.
For the purposes of this policy ‘Personal Data’ means any information which is related to an identified or identifiable natural person.
The Services are not intended for children and we do not knowingly collect data relating to children.
Personal Data that may be collected:
Do not track disclosure: Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers. You may, however, disable certain tracking (eg, by disabling cookies) and as set out in our Cookie Policy.
Clear GIFs, pixel tags and other technologies: We may use clearGIFs (also referred to as web beacons, web bugs or pixel tags), pixel tags and other technologies, in connection with our services to, among other things, track the activities of users of our services, help us manage content, and compile statistics about usage of our services.We and our third-party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, to identify when our emails are viewed, and to track whether our emails are forwarded.
Log files: Most browsers collect certain information, such as your IP address, device type, screen resolution, operating system version, and internet browser type and version. This information is gathered automatically and stored in log files.
Third-party analytics: We also use automated devices and applications, such as Google Analytics (more info here) or Hotjar to evaluate the use of our sites and services. We use these tools to gather personal and non-personal data about users to help us improve our services and user experiences. These analytics providers may use cookies and other technologies to perform their services and may combine the information they collect about you on our Sites with other information they have collected for their own purposes. This Policy does not cover such uses of data by third parties. Please update your cookies settings accordingly, should you want to exclude third-party analytics.
Personal Data that may be collected
When our Customer engages us to provide you with our Services, we collect and use personal data when we have a valid business reason to do so in connection with those Services and our contractual agreements with our Customers. In the context of providing Services to the Customer, Rentouch also processes personal data of individuals who are not directly clients such as the Customer’s employees.
Such data might be:
Rentouch also generates services metadata to provide additional context about the way that users work and to improve its Services continuously. For example, we log the board activities, people, features, content and links that you view or interact with, the types of files shared and any Third-Party Services used.
Where we need to collect personal data by law, or under the terms of the Master Subscription Agreement, and you fail to provide that data when requested, we may not be able to provide the Services or provide them at the desired quality and/or functionality.
Personal Data that may be collected
Contact information, including name, mailing address, phone number, email address and contact preferences.
Personal Data that may be collected
Contact information, including potentially your name and email address.
Any username you may have on that other site or platform. Additional information that the third party has elected to make available to Rentouch to facilitate the integration Any other information you may make available to the public or authorized users of the Third-PartyServices.
Personal Data that may be collected
We also receive other information when submitted to our Website or in other ways, such as if you participate in a focus group, contest, activity or event, apply for a job, enroll in a certification program or other educational program hosted by Rentouch or a vendor, request support, interact with our social media channels or otherwise communicate with us.
Personal Data that may be collected
Personal Data that may be collected
When you apply for a job at Rentouch, we will collect and process your personal data. As a general matter, the data we collect regarding our job applicants includes
Depending on the country, Rentouch may collect personal data from different sources, such as directly from you, recruitment agencies, publicly available online sources (e.g. LinkedIn), references or as a result of background screening checks.
Personal Data that may be collected
When you work at Rentouch, we will collect and process your personal data. As general matter, the data we collect from our employees (this including also external resources cooperating with Rentouch) includes:
We process your personal data for the following purposes: (i)managing our employment contracts; (ii) managing our employment and skill development; (iii) organizing employee events; (iv) organizing employee surveys; (v) managing business activities; (vi)communicating internally and externally; (vii) ensuring safety and security; and (viii) taking care of our employees’ welfare. Rentouch makes use of tools to improve and optimize its operations and reduce costs. Some of these tools may scan elements and contents of Rentouch employees’ corporate IT tools. Rentouch also makes use of platforms improving the employee experience and providing benefits which might require the processing of some of the above mentioned personal data.
Personal Data that may be collected
When you access our offices, we process your personal data in order to provide you with certain facilities, to control access to our buildings, and to protect our offices, personnel, goods and confidential information.
We may monitor and log traffic on our Wi-Fi networks. This allows us to see limited information about a user’s network behavior, but will also include being able to see at least the source and destination addresses the user is connecting from and to.
We process such personal data for our legitimate interest in protecting our offices, personnel, goods and confidential information and legitimate interest in preventing and detecting crime, and establishing, exercising and defending legal claims.
We use the Personal Data we collect from you for the following purposes:
Failure to provide such personal data might result in Rentouch’s inability to fulfill the above-listed purposes.
We may share Personal Data with our partners (e.g. marketing, education, distribution, and reseller partners, online marketplaces, data hosting providers and other service providers) and affiliate Rentouch companies who perform one or more of the functions or purposes outlined above on our behalf.
Specifically, we may disclose Personal Data that we collect or that you provide to us in the following circumstances:
Third parties with whom we share Personal Data are bound by all relevant and applicable data privacy laws and/or terms of confidentiality.
In certain jurisdictions, we may process Personal Data only if we have a lawful basis on which to do so. The lawful basis for the processing described above includes:
Rentouch is a global company and as such we collect personal information from individuals all over the world. We strive to comply with all applicable privacy and data security laws around the globe, including General Data Protection Regulation EU2016/679 (“GDPR”), the Swiss Federal Act on Data Protection (“FADP”), the California Consumer Privacy Act of 2018 (“CCPA”) and other applicable laws.
Your GDPR, FADP and California Privacy Rights.
Where GDPR, FADP and CCPA apply, you may have certain rights you can exercise under certain circumstances. These may include:
For any other requests to exercise your GDPR, FADP and CCPA privacy rights, please email us at privacy@rentouch.ch.
Please note that to protect the security, confidentiality, and integrity of your Personal Data, we may need to verify your identity before processing your request. In some cases, we may need to collect additional information to verify your identity, such as a government-issued ID.
If you are subject to CCPA, we currently do not share or disclose your Personal Information to third parties for the third parties’ direct marketing purposes. If we change our practices in the future, we will implement an opt-out policy as required under California laws.
Finally, under the CCPA you may exercise these rights yourself or you may designate an authorized agent to make these requests on your behalf. If you choose to do that, we may seek additional information to ensure that you have actually designated the agent to make the request.
We take the security of your Personal Data very seriously and work hard to protect it from loss, misuse and unauthorized access or disclosure.
We are not in the business of selling personal data or information. We do not sell any collected Personal Data or Information. Personal Data or Information that is collected by us as a result of your visiting our website or using our product and services in any form, is only processed for that purpose or any other purpose that you consent to us.
We may retain Personal Data pertaining to you for as long as necessary for the purposes described in this Privacy Policy. This may include keeping your Personal Data for the period of time needed for us to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.
With regards to Personal Data collected while using our services, we will retain such Personal Data in accordance with our Customer’s instructions, including any applicable terms in the Master Subscription Agreement, and as required by applicable law. The deletion of Customer Data and other use of the Services by the Customer may result in the deletion and/or de-identification of certain associated other Information.
As we are a global organization, we may need to transfer Personal Data to, or allow it to be accessed by, our Rentouch entities in Switzerland, the EEA, the USA and elsewhere in the world.
The Website may contain links to other websites for additional information and convenience. Rentouch does not control those other websites, endorse or make any representation about other websites, and is not responsible for the privacy practices of those other websites.
We are free to change this privacy policy at any time, and we will occasionally update it to reflect changes in our operations, our services or applicable law. These changes will be effective immediately and will become effective for existing users through the continued use of the services after the date of the changes. When changing non-substantial details we will just revise the last available version on our systems. If we make any material or other significant changes, we will take additional steps to inform you of these if required by law (e.g. posting notice of the changes on the website, etc.). You must therefore regularly check our website https://piplanning.io/legal.
Last Update December 1st 2022