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A team is a group of 5-9 people (the ideal size being 7). With the piplanning app the only thing that counts is how many teams you have in your ART. Each team with an active team license gets their own Team Board and a swimlane on the Program Board. You can have as many people in a team as you want. It will not affect your license costs.
No, since this is team pricing, we don't care how many users you give access to piplanning.io. You can also invite the management and external suppliers.
Either by credit card via RTE Cockpit or our procurement page or you send us a PO. If neither is an option for you, just contact us.
Yes, based on the plan you have chosen, you already have several remote support packages included. With the Standard Model you have a total of 1 hour remote onboarding. With the Premium Model you have one hour per Agile Release Train. With the Lean Enterprise Model you have 2 hours of remote onboarding.
There's nothing stopping you from hitting the ground running. You decide how fast it should go. The speed often determines how fast you can involve the right people in your organization (like admins, other RTEs, etc.). The actual configuration usually takes only 2 to 3 hours when you do it for the first time. But don't forget we are also there to support you.